「家用寻物仪」售后回复函 "Home-Use Object Finder" After-Sales Feedback Form

「家用寻物仪」的制作商发给顾客艾丝妲的回复函，不知为何竟落入了有心人之手。 An after-sales feedback form sent from the manufacturer of the Home-Use Object Finder to Asta. It somehow fell into the hands of the wrong person.

尊敬的终身高级会员「艾丝妲」：

Dear Lifetime Premium Member Asta,

感谢您在寰宇佳品网购物！

Thank you for your purchase at Cosmo Premium!

您的订单【1659851**********】物流状态已更新，经核实，系物流丢件导致无法在预计时间内派送至收货地址。

The delivery status of your order 1659851********** has been updated. The delivery has been reported as missing and will not be delivered to the delivery address within the specified time.

您所订购的商品已经重新补发给您，但因物流受到反物质军团等不可抗力的干扰，发货时间将延后一周，预计在15个工作日后原路补发至您的收货地址处。

Your order has been reshipped. However, due to disturbances from the Antimatter Legion, the expected delivery time will be delayed a week and is expected to be delivered to you within 15 business days.

如需修改收货地址或退款，请随时联系专属客服「工号10000号」为您服务。

If you require a change in delivery address or a refund, please contact Customer Service at Assistant No. 10000.

物流查询路径：寰宇佳品——我的订单——到货信息。欢迎您随时关注订单状态！

Check your orders at Cosmo Premium — My Orders — Order Information. Feel free to check on your order status at any time!

「星际和平家电」将加强管理与风险管控，提高服务品质，竭诚为您提供一流的服务。对于此次购物给您带来的不佳体验，我们深表歉意！

Interastral Peace Appliances do better at strengthening management and risk control, improving service quality, and providing you with first-class service. We apologize for the negative experience you have encountered.

附录：

Appendix:

订单信息，请您核对：

Order Information for your confirmation:

【订单编号：1659851**********】

[Order No.: 1659851**********]

【收货地点：「黑塔」空间站，坐标*****，*****】

[Delivery Address: Herta Space Station, coordinates *****, *****]

【收货人姓名：艾丝妲】

[Receiver Name: Asta]

本次订单含共有1类商品，总计10个包裹，详细货物清单如下：

This order contains 1 type of merchandise in 10 packages. The full list of goods delivered is as follows:

1、家用寻物仪「理查德」系列「理查小宝」•版本17.93•高级定制•年度典藏版 附充电基座 10组*10个

1. Home-Use Object Finder Richard-series "Richie" - Version 17.93 - Custom model - Annual Collector's Edition with charging dock - 10×10 units