维修科室的不传之秘 The Well-Kept Secret of the Maintenance Department

维修科室的手写便条，记录着科室的「不传之秘」，在空间站遇袭后失传。 The Maintenance Department's handwritten notes, which recorded the department's undisclosed secrets, were lost after the Space Station was attacked.

*一张皱巴巴的纸页，各色笔迹的存在宣示着它在维修科室的人气*

*A crumpled sheet of paper, the presence of various colored handwriting announces its popularity in the maintenance department*

维修科不传之秘，切勿外传！

The best-kept secret of the maintenance department, do not circulate!

【万能对外话术】

[General Purpose Communication Skills]

（切记语气要平静温和，不行就吸多两口气）你好，重启过了吗？

(Remember to keep calm and collected. Take extra deep breaths if needed) Thank you for waiting, have you tried turning it off and on again?

【常见问题高效回复方案】

[Frequently Asked Questions and Most Effective Solutions]

口诀：维修三件宝，重启重装和换设备！

Motto: If something needs repairing, restart, reinstall, and upgrade!

1、设备没响应？

1. Equipment not responding.

答：重启重启再重启，马上就能有响应。

A: Restart, then restart again. It will definitely respond.

*（暴躁的笔迹）今天看到个法政科的，我让他重启，过了一会儿又说没响应，我一看这家伙开了几百个设备进程。服了！*

*(grumpy handwriting) There's this guy from the Department of Galactic Geopolitics, I asked him to restart and it worked for a couple of minutes, then it broke again. So I took a look and this fellow has a few hundred programs opened at once, my stars!*

**（纤细的笔迹）该方案适用于负载过高的场景**

**(fine handwriting) This solution is suitable for scenarios where the load is too high**

2、重启不成功怎么办？

2. What do I do if restarting doesn't solve it?

答：先拔电源再放电，放完电再重启。

A: Unplug the power source, drain the remnant electrical charge, then restart.

*（暴躁的笔迹）注意，放电的时候看好那些科员，总会有人手贱的，别问我是怎么知道的！*

*(grumpy handwriting) Keep an eye on those researchers when draining electrical charge, some of them get handsy. Don't ask me how I found out!*

3、设备一直黑屏？

3. Consistent black screen issue?

答：电源插了没？没有就充电，不行就换设备。

A: Did they plug the device into the power source? If not, try charging the device, or change a new one.

*（纤细的笔迹）昨天帮某位密卷科的排查设备，对方坚称屏幕坏了，排查发现一切固件正常，只是没插电源。望本科室各位后辈吸取教训。*

*(fine handwriting) I was helping someone from Insight check their equipment yesterday and they insisted the screen malfunctioned. It was later determined the hardware is normal, the only thing is they didn't plug into the power source. I hope everyone in this department would take this as a learning experience.*

**（无力的笔迹）补上我这条：检查完是否插了电源，也得检查下对方有没有按错开关……**

**(weak handwriting) To add on: After checking if it's plugged in, don't forget to also check if they switched it on...**

4、丢失数据怎么办？

4. What to do if my data is missing?

答：终端机有自动备份，别急，查询过再确定。

A: There is an automatic backup copy at the terminal. Check the terminal before jumping to conclusions.

*（纤细的笔迹）注：权限等级较高的数据需要向站长申请，申请通过后才能查阅备份文件*

*(fine handwriting) Note: Accessing data with higher permission levels needs to be authorized by the lead researcher. Please apply for the authorization before accessing.*